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Trade Counter Technician – Pirtek Northampton

Job in Northampton, Hampshire County, Massachusetts, 01061, USA
Listing for: Pirtek UK Ltd.
Full Time position
Listed on 2026-01-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below

COUNTER TECHNICIAN - NORTHAMPTON

Location:

Northampton

Address 25 Hatton Close, Moulton Park, Northampton NN3 6SU

Phone

Pirtek are a nationwide network of hydraulic hose professionals, helping to keep businesses from every sector moving, minimising operational downtime throughout the UK and Ireland.

We have a vacancy for a Trade Counter Technician at our Northampton Centre. Within this role, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.

Administrative support to the franchise principal

Answering the phone and helping the Centre Manager to control and direct the mobile engineers and vans

Always be well presented and use appropriate Personal Protective Equipment as required

Assemble hydraulic hoses to customer requirements.

Assist with stock control, ordering and product sourcing

Proactively sell to both existing and new customers in order to meet and exceed sales and margin targets, and to continually work to build and develop the customer base at the branch

Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover

Log and process jobs through the Pirtek IT system

Pro-actively promote Pirtek products and services to walk-in customers

Day to day operation of the sales counter area, ensuring it is kept clean, presentable, well stocked and merchandised at all times

Actively promote Pirtek products and services to Trade Counter customers

Abide by terms and conditions in your Employment Contract and Confidentiality Agreement

Previous experience in a technical/engineering environment advantageous but not essential

Educational requirements

GCSE in English and Maths

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