Medical Respite Shelter Counselor, Northampton
Listed on 2026-01-12
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Healthcare
Community Health
Medical Respite Shelter Counselor, Northampton
CSO is looking for a Medical Respite Shelter Counselor for our program in Northampton.
This program is a 10-bed Medical Respite, located centrally to the CSO service area in Northampton, MA. Medical Respite team members will support guests in healing, and ultimately transitioning to appropriate housing.
This positioncoordinates and monitors the assessment, treatment planning process and follow-up for each guest and serves as an advocate and liaison for guest benefits.
Starting Salary: $38,000-$44,000/year
As a Medical Respite Shelter Counselor:
You Will:
- Complete new guest assessment to determine eligibilityand needs for social support programs
- Assist guests in the development of individual plans tomove toward self-sufficiency and to retain/secure permanent housing.
Evaluate, facilitate and monitor guest’s progress towards established goals and objectives. - Support ADLs (Activities of Daily Living) such as:mobility, range of motion exercises, assistance with medications, bathingor grooming, dressing, eating, and toileting., and ADLs (instrumentalactivities of daily living) such as: laundry, shopping, housekeeping, mealprep, attending medical appointments, and maintaining equipment
- Provide resource/assistance for guests in:budgeting, job training, employment search, locating permanent housing,managing medical issues and addressing transportation and other needs
- Advocate for guests with other service providers,including federal, state and city agencies and other non-profits; providereferrals to other appropriate service providers as needed (e.g. Social Security, Medicaid, Medicare)
- May provide transportation service to guests for doctor appointments, job interviews, social security, veterans' association, and apartment/landlord meetings
Your Background:
- High School diploma or GED
- Two years' experience working as a CNA or Medical Assistant OR two years' experience in the Human Services Field such asworking with low income and homeless populations, chemical dependency,and/or mental health programs
- Valid driver's license and reliable transportation
Bilingual candidates are strongly encouraged to apply.
We also seek applicants who embody CSO’s values by being:
- Positive -- maintaining resiliency and focusing on solutions
- Respectful -- collaborating and effectivelycommunicating
- Insightful -- demonstrating self-awareness and effectively priority setting
- Conscientious -- taking accountability and applyingfeedback
What We Offer:
Competitive salaries,full health and dental coverage, free CEUs for in-house training, ample paidtime off, a 403B retirement savings plan, employee referral bonuses, group ratesupplemental insurances, a premier employee assistance program, personal cellphone plan discounts, and a flexible, supportive work environment fosteringcollaboration.
Our Agency:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton,Greenfield, and beyond, we’re dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staffand become part of a collaborative environment where excellence is fosteredinternally and partnerships are forged externally with community organizations.
At CSO, you’ll find a flexible and supportive work environment that encouragescollaboration and growth. Join us and make a positive impact on thousands oflives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great placeto work. We encourage you to check us out!
CSO offers
Training in:
Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
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