Triage RN, Pioneer Valley

The Triage RN supports our healthcare teams OBGYN & GI through phone triage but has some patient facing hands‑on aspects as well. The Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.

This person will be an integral part of an extraordinary team.

Associate’s Degree Nursing required or Bachelor’s Degree Nursing preferred

No

Registered Nurse [RN – State License] – Generic – HR Only required

Clinical nursing experience 0–1 year required

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.