Part-Time Retail Sales Associate

Join to apply for the Part-Time Retail Sales Associate role at Parallel
.

Schedule:

Friday through Sunday availability is required.

Location:

118 Conz St, Northampton, MA 01060.

Everyone is welcome here. We are an Equal Employment Opportunity Employer. All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

• Drive Sales and Revenue:
  • Utilize upselling and cross-selling techniques to increase sales
  • Meet or exceed individual and team sales targets
  • Stay informed about current promotions, sales, and programs to inform customers effectively
• Customer Service:
  • Greet and assist customers, ensuring a positive shopping experience
  • Provide detailed product information and recommendations
  • Handle customer inquiries, complaints, and returns professionally
  • Retrieve patient information from the Medical Marijuana Use Registry and maintain confidential, HIPAA‑compliant records
  • Package pre‑orders efficiently and accurately for reserve‑ahead pickups
  • Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
  • Deliver products to customers in the store or via home delivery
• Store Operations:
  • Operate POS and any auxiliary sales systems and handle sales transactions accurately
  • Maintain a clean, organized, and well‑stocked sales floor
  • Assist with inventory management, including receiving and stocking merchandise
  • Set up and dismantle promotional displays and visual merchandising
  • Follow all state regulations pertaining to certified Cannabis retailers
  • Other duties as assigned
• Compliance and Record‑Keeping:
  • Maintain accurate records of sales and customer interactions
  • Ensure compliance with HIPAA and other regulatory requirements
  • Follow loss prevention guidelines and monitor for suspicious activity

• Age 21 or over (industry requirement)
• High School Diploma or equivalent (industry requirement)
• Valid Government‑Issued Photo  (industry requirement)
• Flexible schedule, including evenings, weekends, and holidays
• 1 year of experience in retail or a related customer service role
• Proficiency in operating POS systems and handling transactions
• Strong communication and organizational skills
• Ability to manage multiple tasks and resolve issues promptly

• Experience in the Cannabis industry
• Familiarity with inventory management systems
• Ability to speak another language to assist guests

• Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally reposition to retrieve product or material in the store throughout the duration of the shift
• Must be able to remain in a seated position inside the vehicle for extended periods
• Ability to pick up heavy items to load (50+ lbs.) onto vehicle
• Comfortable working in a fast‑paced retail environment
• Ability to bend in repetitive motion

• Are self‑motivated; micro‑managing isn’t fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes the "traditional" solution isn’t the best one

• Employee discount
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• 401(k) enrollment
• Pet Insurance
• Tuition Reimbursement Programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

$16.52—$21.17 USD

Seniority level:
Entry level.

Employment type:

Part‑time. Job function:
Sales and Business Development.

Our Vision – why we exist – is to pioneer well‑being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well‑being company through the best talent, our values, trusted and recognized brands, science and technology‑based innovation, and a relentless focus on execution and continuous improvement.

Our Values:
Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility.