Credit Controller

Credit Controller | Cottons Group | Northampton

Cottons Group is a Midlands-based accountancy practice on an ambitious growth trajectory, rapidly acquiring businesses, expanding teams and building out offices across Northampton, Daventry, Rugby, Lutterworth and Market Harborough.

As they grow, they're looking for a Credit Controller based in the Northampton office who'll be a genuine presence across the firm, working closely with Partners and department heads to keep cash flowing and relationships strong.

This isn't a sit-behind-a-screen credit control job.

You'll work across departments including Audit, Tax and Corporate Finance to understand where client queries or billing issues are coming from. You'll need the personality and communication skills to influence, negotiate and get buy-in at all levels – including with Partners.

• Managing end-to-end credit control across a growing, multi-office practice
• Liaising directly with Partners and department leads to resolve billing queries, WIP issues and client account problems
• Building strong working relationships across departments to get to the root cause of payment delays
• Chasing outstanding debt professionally but persistently – balancing firmness with client relationship management
• Producing clear aged debt reporting and cash flow forecasts for Partners
• Getting into the detail: investigating discrepancies, unpicking billing errors and following queries through to full resolution
• Supporting the integration of credit control processes as new offices and teams are acquired and onboarded

• Credit control experience or someone eager to learn and step into their first finance role
• A confident, personable communicator who's comfortable talking to Partners as easily as clients
• A natural problem-solver who enjoys digging into the detail rather than simply chasing from a spreadsheet
• Resilient and persistent, but relationship-focused – you know how to chase without damaging goodwill
• Highly organised, with the ability to manage multiple stakeholders and priorities across departments
• Comfortable working in a fast-moving, growing business where processes are still evolving

• Genuine career growth as the firm continues to acquire and expand
• A role with real visibility – you'll be known across the business, not hidden away in finance