Control Room Administrator Morning Shifts

Control Room Administrator Morning Shifts (Monday to Friday)

National Operations Centre, Northampton

• Pay: £14,092 per year (20 hours per week)
• Schedule:
  
  Monday to Friday, 08:00–12:00
• Employment type:
  
  Permanent, part-time
• Overtime available – up to 42 hours per week

• Monitoring live staffing and attendance across multiple sites
• Managing incidents where staff are late, absent, or require urgent support
• Monitoring welfare check calls and acting promptly if someone goes quiet
• Responding to duress alerts and escalating incidents calmly and accurately
• Handling calls and emails from sites and managers during peak start‑up hours
• Recording incidents and actions clearly and accurately
• Supporting smooth handovers into the wider daytime operation

• Confident using multiple computer systems at once
• Calm under pressure and able to prioritise effectively
• Naturally organised, accurate, and detail‑focused
• Comfortable communicating with managers, clients, and site staff
• Reliable and committed to a Monday–Friday working pattern

Experience in admin, operations, call handling, logistics, or live monitoring environments would be an advantage.

• £14,092 per year (20 hours per week)
• Monday to Friday mornings – no nights or weekends
• Consistent, predictable working hours
• Overtime available, up to 42 hours per week
• Full training provided
• A secure, professional working environment
• A vital role in keeping people safe
• Virtual GP and health benefits
• Salary Finance scheme
• Choices benefits platform (extra holidays, insurance, tech, etc.)
• High street discounts, cycle‑to‑work scheme
• Life cover up to four times salary
• Enhanced pension contributions, share plan
• Mitie Stars recognition program with cash prizes
• Training and development opportunities

Because this isn't just admin.

It's control, coordination, and real responsibility at the most critical time of the day.

Ideal if you're looking for stable weekday hours, meaningful work, and the opportunity to earn more through overtime.

Apply now and help keep operations running safely every morning.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make reasonable adjustments, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Apply Now