Business Support Apprentice

Overview

At West Northants Council, we value our people and create opportunities for growth. This 18‑month Business Support Officer apprenticeship offers a chance to develop a career in administration while working towards a Level 3 Business Administrator qualification.

• Provide a wide range of administrative support to help the service area run smoothly and efficiently.
• Support meetings and events, produce documents and reports, manage records and systems.
• Coordinate activities across the team.
• Deliver excellent customer service: respond to enquiries, liaise with colleagues and external stakeholders, and handle information accurately and securely.
• Use digital tools such as Microsoft 365 and AI‑supported applications to improve efficiency and support daily operations.

• Motivated, organised and ready to learn.
• Good communication skills, positive attitude, able to work independently and as part of a team.
• Comfortable with technology or keen to develop digital skills.
• Attention to detail, reliable, customer‑focused, eager to grow and open to new experiences.

We are committed to diversity, equality, equity and inclusion. West Northants Council is a disability‑confident employer, a member of the Armed Forces Covenant and a Care Leaver Covenant partner.