Pastoral Administration Assistant

Overview

We are seeking to appoint a highly organised and professional Pastoral Administration Assistant to join our dedicated team this September. In this essential role, you will provide a front-line administrative service within our pastoral provision, acting as a calm and welcoming first point of contact for students, parents/guardians, and external stakeholders. You will manage inbound queries, resolving them at source where possible or routing them to the appropriate team member, while managing student records, collating information for reviews, and delivering a wide range of day-to-day administrative support.

• Execute a wide range of day-to-day administrative tasks to keep the pastoral department running smoothly.
• Act as the welcoming, calm, and professional face of the pastoral team; efficiently handle inbound queries by phone, email, or in person, resolving them at source or routing them appropriately.
• Ensure effective communication across the school by distributing messages to staff and students.
• Use internal systems to maintain accurate student records, produce reports, and generate school documents in line with data compliance standards.
• Support the planning, preparation, and implementation of key events in the pastoral calendar (e.g., Parents' Evenings, Achievement Evenings, Year 11 Prom, Year Rewards, and school trips).
• Plan, coordinate, and implement meeting schedules for team, student, or parental/guardian reviews, ensuring all preparatory documentation is ready.
• Support and adhere to all school policies, with strict attention to child protection/safeguarding, confidentiality, and health and safety.
• Maintain flexibility and a steady presence during the natural "peaks and troughs" of the school calendar, managing shifting workloads effectively.
• Undertake any other reasonable tasks in line with the role's scope, as directed by the Pastoral Services Manager, Line Manager, or Senior Leadership Team.

• Outstanding communication skills (verbal and written) and strong IT proficiency with a meticulous eye for detail.
• Excellent organisational skills, a flexible approach, and a reassuring, calm presence.
• Ability to work collaboratively within a team and to handle confidential information with discretion.
• Experience of working in a school environment or similar administrative setting and familiarity with data protection standards.
• Commitment to safeguarding and promoting the welfare of children and young people.
• Willingness to undertake safeguarding checks, including a Disclosure & Barring Service (DBS) check, the cost of which will be met by the school.

Moulton School is a successful, popular and over-subscribed school on the northern boundary of Northampton. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to show this commitment.