Administrative Assistant

An exciting opportunity has arisen for an experienced and highly organised Senior Business Support Administrator to join a growing and fast‑paced organisation based in Northampton.

This position is ideal for an individual who enjoys taking ownership of administrative processes, supporting multiple areas of the business, and playing a key role in ensuring the smooth day‑to‑day running of operations.

Working closely with senior management, sales teams, and operational departments, the successful candidate will be responsible for coordinating business‑critical processes, maintaining accurate records, supporting client administration, and delivering exceptional organisational support across the business.

• Provide senior‑level administrative support across sales, operations, and business support functions.
• Manage the end‑to‑end administration of client applications, ensuring all documentation is accurate, complete, and processed efficiently.
• Maintain and update CRM systems, client databases, and internal records to ensure data accuracy and compliance.
• Support the sales team with proposal preparation, reporting, client correspondence, and ongoing account administration.
• Produce detailed reports, management information, and business performance data using Microsoft Excel.
• Coordinate client onboarding activities and assist with the smooth progression of applications through the sales process.
• Liaise with clients, suppliers, and internal stakeholders to ensure efficient communication and timely completion of tasks.
• Monitor business processes and identify opportunities to improve efficiency and operational effectiveness.
• Manage diaries, meetings, appointments, and administrative requirements for senior management.
• Maintain organised filing systems and ensure all documentation is stored in accordance with company procedures.
• Assist with operational projects and business improvement initiatives.
• Act as a key point of contact across the business, supporting multiple departments and helping to ensure deadlines are met.
• Support onboarding administration for new starters and assist with wider office management responsibilities.
• Provide mentorship and guidance to junior administrative team members where required.

• Previous experience within a Finance Brokerage
• Strong understanding of business administration processes and documentation management.
• Advanced Microsoft Office skills, particularly Excel, Word, and Outlook.
• Experience using CRM systems and maintaining accurate records.
• Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and take ownership of key responsibilities.
• Strong problem‑solving skills and a proactive approach.
• Professional, organised, and solutions‑focused attitude.

• Competitive salary of £34,000 - £36,000
• Early finish every Friday
• Monthly team socials and events
• Huge scope for progression and long‑term career development
• Ongoing training and support
• Supportive and collaborative culture
• Exposure to senior leadership
• Varied role with genuine responsibility
• Opportunity to grow with a successful and expanding business