Office Manager

• Newton-Le-Willows(Office-based, with occasional travel to other operating sites)
• Permanent
• Health & Safety, Human Resources (HR), Office & Business Support, Operations
• Competitive, Dependent on Experience

Job Title: Office Manager – HR, H&S & Business Support
Location: Office-Based, with Occasional Travel to Other Operating Sites
Salary: Competitive, Dependent on Experience
Contract Type: Full-time, Permanent

We’re recruiting for an Office Manager to join a growing organisation in a varied role covering HR administration, Health & Safety administration, general office management and wider business support
.

This is a hands‑on role for someone who is highly organised, proactive and comfortable managing a range of administrative processes across the business. You’ll work closely with senior leadership and provide day‑to‑day support across HR, H&S, Fleet, Accounts and Payroll, helping to ensure information, processes and records are kept accurate and up to date.

The role will also involve using AI and digital tools to improve workflows and make everyday administration more efficient
. You don't need to be a technical AI specialist, but you should be comfortable using technology and interested in finding practical ways to save time, improve processes and reduce unnecessary manual work.

HR Administration

• Act as the first point of contact for day-to-day HR administration.
• Prepare contracts, offer letters and starter/leaver documentation.
• Coordinate recruitment administration, including arranging interviews and maintaining applicant trackers.
• Maintain accurate employee records, including right-to-work checks, training certificates, absence and holiday records.
• Support probation and performance review processes.
• Provide administrative support for disciplinary and grievance processes.
• Support the Company MD and Group MD with HR reporting and management information.
• Use AI and digital tools where appropriate to streamline HR administration and improve efficiency.

Health & Safety Administration

• Maintain Health & Safety documentation, including risk assessment templates, method statements and site induction records.
• Coordinate H&S training schedules, toolbox talks and certification renewals.
• Maintain accurate records of incidents and near misses and track follow-up actions.
• Support accreditation renewals such as CHAS, Safe Contractor or equivalent.
• Ensure H&S records are organised, accurate and audit‑ready.
• Act as the day-to‑day administrative point of contact for H&S, escalating matters requiring specialist advice.
• Use digital tools to improve the organisation and management of H&S records and processes.

General Office Management

• Manage the day-to‑day running of the office.
• Coordinate office supplies, facilities, post, telephone and visitor management.
• Support the Company MD with diary management, meeting coordination and minute‑taking where required.
• Maintain professional digital and physical filing systems.
• Manage document control and ensure information is stored accurately and securely.
• Support wider administrative projects across the Group as required.

Systems, AI & Process Improvement

• Identify opportunities to make everyday administrative processes more efficient.
• Use AI tools such as ChatGPT, Microsoft Copilot or similar to support tasks including drafting documents, summarising information and preparing reports.
• Identify opportunities to reduce repetitive manual administration through better use of existing systems and technology.
• Support colleagues across HR, Fleet, Accounts and Payroll with practical improvements to their administrative workflows.
• Help introduce simple templates, processes and digital solutions where they can save time and improve consistency.
• Keep up to date…