Administration Secretary

This administrator post sits in the West (Adult) Community Mental Health Team within the South Area of Hampshire and Isle of Wight Healthcare NHS Foundation Trust. The work centres on giving the team an administrative service, including answering calls from vulnerable service users and keeping records secure and accessible. It is a part-time role of 30 hours a week, based in an office, with flexible working requests discussed licants must already work for one of seven named local NHS bodies.

• Provide an administrative service to the West (Adult) Community Mental Health Team
• Answer the phone to vulnerable service users
• Work efficiently with current systems and processes
• Ensure the security and accessibility of information and documentation
• Help keep the office running smoothly
• Organise own workload and take delegated decisions and actions
• Be approachable and welcoming to clients in all settings
• Work under the direction of the Business Administration Manager, using own initiative

• RSA II or equivalent in typing or word processing
• GCSE in English and Maths

• Excellent organisational, IT, administration and secretarial skills
• Strong communication skills
• Excellent attention to detail
• Good working knowledge of Microsoft Office
• Positive approach to customer care
• Competent in a range of computer software

• Currently employed by Hampshire & Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT or Portsmouth Hospitals University NHS Trust
• Currently employed by University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT

• Flexible working requests considered as part of the interview process