Reservations Coordinator
Listed on 2026-11-01
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Administrative/Clerical
Office Administrator/ Coordinator, Data Entry, Clerical
A company that offers Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing.
This role would undertake working in a fast-paced small team, reporting to the Directors, with the potential to grow within the company and initiate internal training to further career development.
Key responsibilities:
- Taking briefs/instructions and research potential accommodation options, making initial contact with hotels, and gathering information on property rates and amenities
- Confidently manage contact with multiple search locations or hotels
- Compiling accurate information to present to the client
- Processing bookings with the hotels and managing documentation
- Managing group accommodation (rooming lists) sourcing options for group accommodation and negotiating rates
- Management of data entry for searches to company master database
- Managing client expectations and liaising with hotels/properties when guests are in-house
The potential candidate must:
- Exhibit excellent communication skills with a confident telephone manner, excellent spoken and written English with particular care and attention to detail
- Be confident with the negotiation process and be able to process a booking from start to finish
- Have the ability to manage multiple projects with confidence and accuracy
- Be a flexible but confident person who can think outside the box and adapt quickly to deadlines while also offering support to team members when required
- Must have competent computer skills in Mac and PC, Microsoft Word, PowerPoint and Mac Mail and an advanced knowledge of Excel is essential
This is a fantastic opportunity to join a team of like-minded individuals within a dynamic, vibrant working environment. They are looking for a friendly, enthusiastic, and confident individual who is able to work on their own initiative and as part of a team to join them.
Hours are Monday – Friday and will be worked on a weekly rota basis of either 9.00am – 5:30pm, 9:30am
-6.00pm or 10.00am – 6:30pm.
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