Supplier Manager - Energy

Salary
: £35K-£40K DOE + Bonus Hours: 37hrs Mon-Fri Location: Hybrid working with at least 2 days in Northampton office Contract: Permanent

Online

DIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the past 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry. We pride ourselves on our inclusive culture, shared values, team spirit and commitment to excellence, which is a cornerstone of our success and reputation as the UK's leading energy sales solution provider.

We're seeking a Supplier Manager to play a central role in driving supplier performance and delivering key business-wide initiatives. Reporting to the Head of Operations and Supplier Relationships, this will be a hands on, delivery focused role responsible for managing supplier engagement, driving high priority projects and ensuring cross-functional initiatives are delivered successfully.

• Act as the operational lead for key supplier relationships, driving performance, engagement and delivery of cross-business initiatives.
• Manage risks and escalations, collaborating with internal teams where appropriate to resolve them effectively.
• Support with the successful integration of supplier products and services into business operations and broker journeys.
• Lead and support high-priority supplier related projects, ensuring progress, accountability and successful delivery.
• Maintain oversight of project progress, supporting accountability and escalation where required.
• Identify opportunities for process improvements to drive operational efficiency, executing initiatives to deliver tangible business impact.
• Contribute to revenue-generating projects, including new propositions, product enhancements and marketing initiatives.
• Collaborate with sales to ensure supplier products are positioned effectively and supported operationally.
• Work with suppliers to identify opportunities that improve broker value and commercial performance.
• Build strong cross-functional relationships and provide structured insights, updates and recommendations to the commercial partnership based on supplier performance, project progress and risk escalation.
• Represent Online
  
  DIRECT in both on and off site supplier meetings and forums, ensuring alignment with commercial Partnership priorities.

• Strong background working with external partners, suppliers, or product providers in a delivery focused capacity.
• Ability to manage multiple projects simultaneously and drive them through to completion.
• Comfortable influencing senior stakeholders and suppliers.
• Strong organisational, communication and problem solving skills.
• Confident and proactive, able to work independently and collaborate effectively across all internal teams.
• Full UK driving licence and access to a car required.
• Previous experience setting and managing KPIs or supplier service performance frameworks or leading business improvement initiatives or efficiency projects an advantage.
• Experience in energy, utilities, financial services, platforms, aggregators or SaaS environments highly desirable.
• Experience leading a small team would be a bonus.

Online

DIRECT offer a range of benefits*, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here’s a breakdown:

• Competitive Salary + Bonus
• Career Development & Ongoing Training
• 25 days annual leave, in addition to bank holidays increasing with length of service with the option to purchase additional days
• Sick Pay
• Volunteering day
• Enhanced Maternity & Paternity
• Employee Reward Schemes
• Team Incentive Days
• Death In Service (DIS)
• Health Cash Plan
• Employee Assistance Program (EAP)
• Early Friday Finish
• Cycle to Work Scheme

subject to length of service