Director of AI Products

Key Accountabilities

• Define and deliver the AI product strategy, transitioning the organisation from one-off analytics to scalable, reusable products that drive sustained commercial value
• Own the end-to-end product lifecycle (roadmap, prioritisation, delivery), ensuring AI products are adopted, embedded, and delivering measurable business outcomes
• Build and scale a high-performing AI product function, establishing consistent product management standards, operating model, and governance across teams
• Influence senior stakeholders to align AI investment with business strategy, securing buy-in and driving adoption across a complex, matrixed environment
• Ensure AI products are developed and deployed in line with governance, risk, and ethical standards, leveraging specialist support where required

Drive the product vision and strategy across the organization ensuring alignment with business objectives and customer needs, inclusive of internal and external customers, clients, or partners. Lead Product Owners ensure delivery of key strategic initiatives to embrace a customer journey led approach and unlock high quality business capabilities that drive business and customer value. They own the development of strategic direction for a specific product or portfolio, including the implementation of up-to-date systems, methodologies and processes.

Inspires, leads and supports the product development team in Servant leadership capacity to deliver high-impact solutions with healthy collaboration. Responsible for defining the product roadmap and prioritising initiatives. Works closely with cross‑functional stakeholders, fosters collaboration, champions a customer‑centric approach, and leverages market insights and domain expertise to shape and adapt product strategy.

• Define & Execute Product Strategy:
  Accountable for developing, defining & executing a comprehensive product strategy that aligns with the business and company’s overall vision, managing capabilities, balancing short‑terms with long‑terms strategic goals, ensuring that products meet customer and market demands and drive growth.
• Drive Product Innovation:
  Lead initiatives to innovate and evolve product offerings by staying ahead of market trends, customer needs, and emerging technologies, ensuring the product remains competitive and forward‑thinking.
• Oversee Product Development Lifecycle:
  Accountable for overseeing the entire product development lifecycle, from concept to launch, ensuring efficient processes, on‑time delivery, and alignment with E2E customer expectations and experience. Collaborates across other product teams to align and minimise dependencies to meet desired timing.
• Oversee Product Goals and Performance:
  Accountable for defining clear objectives and key outcomes to steer the product vision and ensure alignment with company’s business goals, financial targets, and strategic vision, driving long‑term business success. Monitor product performance through data‑driven analysis and insights, regularly assessing progress against objectives and adjusting the roadmap and backlog as needed to optimise outcomes and maximise value for both business and customer, providing context to the wider cross‑functional team.
• Customer‑Centric Focus:
  Drive a customer‑first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core of the product strategy and decision‑making process. They champion the customer’s voice throughout the development lifecycle ensuring enhancements deliver high value, improve satisfaction, and align with evolving customer needs and expectations.
• Stakeholder Communication and Management:
  Lead collaboration between cross‑functional teams and act as the key liaison between the product organisation and senior leadership, investors, and other stakeholders, ensuring transparent communication about product vision, strategy, and performance.
• Manage and Develop Product Teams:
  Accountable for mentoring, and developing high‑performing product teams, fostering a culture of innovation, collaboration, and continuous improvement.
• Risk and Control:
  Managing…