Sales And Account Manager

Sales & Account Manager

Location:

United Kingdom (Hybrid)

Contract Type:
Permanent, Full-Time

Reporting To:
Head of Operations & Finance Director

SF Partners is working exclusively with a client in the personalised products, fulfilment, and logistics sector to appoint a Sales & Account Manager.

The business combines extensive expertise in product personalisation with advanced automation capabilities and large‑scale fulfilment operations. As part of its continued growth strategy, the company is expanding its B2B services offering across personalisation solutions and third‑party logistics (3PL) services.

This role will be instrumental in driving new business growth, developing client relationships, and ensuring accounts remain commercially successful. The successful candidate will act as the link between sales, operations, and finance, helping to convert opportunities into long‑term partnerships.

The Sales & Account Manager will take ownership of the client journey from prospecting and acquisition through to onboarding, account development and retention.

Working closely with commercial, operational and finance teams, you will identify opportunities, win new business, manage client relationships and support the successful delivery of services.

This position suits an ambitious and commercially focused professional who enjoys building relationships, developing business opportunities and contributing to a growing operation.

• Identify and target prospective clients across relevant sectors.
• Build and maintain a healthy pipeline of qualified opportunities.
• Generate new business through networking, industry events, referrals and outbound activity.
• Support the development of marketing materials, sales collateral and case studies.
• Collaborate with internal stakeholders to strengthen market positioning and commercial messaging.

• Manage the full sales cycle from initial engagement through to contract completion.
• Qualify and progress inbound and outbound opportunities.
• Lead client meetings, presentations and proposal discussions.
• Develop commercially viable solutions in collaboration with internal teams.
• Negotiate contracts and commercial agreements.
• Deliver against agreed business development and revenue objectives.

• Coordinate the transition of new clients into operational delivery.
• Ensure all client requirements, timelines and expectations are clearly communicated internally.
• Act as the primary point of contact throughout onboarding.
• Resolve issues proactively and maintain a high standard of client experience.
• Monitor service performance during implementation and early delivery stages.

• Develop long‑term relationships with key client stakeholders.
• Conduct regular account reviews and performance discussions.
• Identify opportunities for account growth and additional services.
• Monitor commercial performance and profitability.
• Support pricing reviews and contract renewals.
• Drive strong retention rates and client satisfaction.

• Minimum of two years' experience in B2B sales, business development, account management or client services.
• Experience with in logistics, fulfilment, supply chain, operational services or a comparable sector.
• Proven track record of winning and retaining business clients.
• Strong stakeholder management skills with the ability to work across multiple functions.
• Excellent communication, presentation and negotiation skills.

• Exposure to third‑party logistics (3PL) or fulfilment operations.
• Experience with in personalisation, gifting, manufacturing or e‑commerce sectors.
• Involvement in launching or scaling new commercial services.
• Understanding of pricing models, commercial contracts and margin management.

• Self‑motivated and results‑oriented.
• Strong relationship‑building skills.
• Commercially astute with a focus on profitability and value creation.
• Proactive and comfortable taking ownership of opportunities.
• Resilient and adaptable in a growth‑focused environment.
• Organised, detail‑oriented and capable of managing…