Senior Data Product Manager

Join Barclays UK as a Senior Data Product Manager and play a defining role in how we use data to power the future of banking. Sitting within our Chief Data & Analytics Office, you will act as the product management for our contact centre data domain, shaping the product vision, setting the roadmap, and leading a multidisciplinary team to bring it to life.

• Previous experience working within the Contact Centre domain, with a strong understanding of contact centre operations, customer journeys, and the data products required to support and optimise customer service outcomes.
• Previous product management expertise with a track record of owning strategy, roadmap, and delivery for complex data or technology products.
• Demonstrated product leadership experience and the ability to inspire and guide cross-functional teams.
• Exceptional senior stakeholder management and communication capabilities, with experience influencing executive decision-makers.
• The ability to drive product backlogs, prioritise features, and deliver large-scale initiatives in an agile environment.
• Solid understanding of data governance, data quality, and modern cloud-based data platforms, with enough technical fluency to partner effectively with engineering and analytics teams.

• Experience applying AI and machine learning within enterprise-scale products.
• Background in financial services or other highly regulated industries where data products are central to business value.
• Familiarity with technical product management practices and emerging data technologies that support scalable, data-driven solutions.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate can be based in Northampton (Pavilion Drive) or Knutsford (Radbroke Hall).

Product Managers are responsible for the leading the strategic focus of the product(s), defining the product vision, market strategy, and competitive analysis. They think about the product's future and how it will evolve over time. They work with various teams, including marketing, engineering, operations, and sales, to ensure everyone is aligned on the product strategy. They use data and market research to inform their decisions and prioritize product features.

• Define Product Strategy:
  Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth.
• Cross functional alignment:
  Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals.
• Risk and Control:
  Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions.
• Product Development Lifecycle:
  Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience.
• Deliver Product Goals and Performance:
  Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company's business goals, financial targets, and strategic vision, driving long-term business success.
• Data driven decisions:
  Monitor product performance through data-driven analysis and insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer.
• Customer-Centric Focus:
  Drive a customer
  -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core of the product strategy and decision-making process.
• Business and financial acumen:
  Understanding pricing models, costs structures, and ROI to make financially grounded decisions regarding product development.

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and elevate breaches of policies/procedures.
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
• If the position has leadership…