Revenue Operations Manager

XTM Group is dedicated to delivering cutting‑edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry‑leading platform to automate and manage all aspects of the localization process.

Our culture emphasizes teamwork, collaboration, and a passion for language technology to better serve customers and employees. We strive to create a solution‑oriented and inclusive environment where everyone feels valued and can contribute their best. Our core values guide our actions and are the foundation of our company culture, driving us to achieve the vision of being the leading translation management system for enterprises.

We're looking for a hands‑on Revenue Operations Manager to help us scale more efficiently and predictably. This key role sits at the intersection of Sales, Marketing, and Customer Success, responsible for driving sales and CS productivity and revenue generation through systems, processes, enablement, and measurement. You'll drive the systems, data, and processes that underpin our revenue engine, ensuring we have the visibility, efficiency, and alignment needed to grow.

You will take ownership of critical projects and initiatives that directly contribute to the success of our organization. You will drive innovation and implement strategies, ensuring objectives are met efficiently and effectively. Your expertise will guide personal tasks and influence team dynamics, fostering a collaborative environment where everyone's contributions are valued. Expect to engage deeply with stakeholders, shaping processes and making lasting impacts on operations.

Your leadership will develop solutions that align with our mission, setting benchmarks for quality and excellence.

• Administer Hub Spot CRM across Sales and Customer Success use cases
• Assess, implement, and manage sales productivity tools and integrations between Hub Spot (e.g. Linked In Sales Navigator, data enrichment tools, CS platforms)
• Monitor and improve sales intelligence, data hygiene, and processes

• Build and maintain actionable reports and dashboards across pipeline, bookings, churn, and customer lifecycle metrics, analyze performance, and drive initiatives to improve performance where applicable
• Provide regular reporting to key stakeholders, including revenue forecasting support
• Define and maintain a consistent set of KPIs and operational definitions across Marketing, Sales, and CS

• Map and optimize lead management processes, sales qualification, pipeline progression, onboarding, and renewal processes
• Implement and iterate on lead routing, territory rules, and deal stage frameworks within Hub Spot
• Identify friction in the funnel and drive continuous improvements

• Support annual and quarterly revenue planning cycles (e.g. pipeline modelling, capacity planning, quota setting)
• Partner with Marketing Operations and Sales leaders on lead scoring, attribution modeling, and campaign impact analysis
• Analyze win/loss data, customer trends, and expansion/churn metrics to inform strategy

• Work with operations leadership to act as the operational bridge between Marketing, Sales, and CS teams
• Deliver training, documentation, and reporting/metrics to ensure teams are enabled and using tools and processes correctly

• 3‑6 years of experience in Revenue Operations, Sales Operations, or Go‑to‑Market Operations in a B2B SaaS environment
• Strong proficiency with Hub Spot CRM (ideally including Sales Hub, reporting, workflows, custom objects)
• Data‑driven mindset with experience building…