Revenue Specialist

Revenue Specialist – Hiddenwell

Driving performance. Unlocking opportunity. Maximising revenue.

Hiddenwell is growing — and we’re looking for a Revenue Specialist to help drive commercial performance across our collection of distinctive spa and hotel destinations.

We believe great hospitality is about how people feel. From the warmth of a welcome to the quality of an experience, every detail matters. Behind those experiences is a commercially focused team working to make the most of every opportunity, ensuring our guests have the right experiences available at the right time and at the right value.

Revenue plays a vital role in our success, and we’re looking for an analytical, proactive and commercially minded individual who can turn data into insight, identify opportunities for growth and help maximise performance across our business.

Working closely with our Head of Revenue Management and wider Commercial Team, you’ll play a key role in optimising revenue, pricing and availability across our portfolio.

From managing room rates, day spa experiences and twilights to producing accurate forecasts, monitoring performance and identifying opportunities to drive demand, you’ll help ensure we make informed, data‑led decisions that support our commercial objectives.

You’ll work collaboratively with our revenue, sales, marketing, reservations and on-site teams, building strong relationships across the business and helping translate commercial insight into meaningful action.

This is an opportunity to make a real impact, combining analytical thinking with commercial awareness and a hands‑on approach to improving performance across multiple revenue streams.

You’ll manage pricing and availability across rooms, day spa and twilight experiences, using Duetto RMS and Versa PMS to make informed, data‑led decisions. From maintaining accurate rates across OTA channels to monitoring performance against KPIs, you’ll identify opportunities to maximise revenue and support the Sales Team in achieving its targets.

You’ll produce accurate forecasts, work with our properties to achieve their targets and partner with Marketing to identify opportunities for growth. Through regular therapy and retail reviews, you’ll help maximise performance across all revenue streams, while supporting Central Reservations with daily enquiries and pricing guidance. Regular property visits will help you build strong relationships and turn commercial opportunities into action.

You’ll use reporting and performance insights to identify trends, optimise yield and recommend improvements across the business. With strong organisational skills and a proactive, solutions‑focused approach, you’ll maintain accuracy, support commercial projects and work collaboratively with teams across the estate to continually improve revenue performance.

You’ll have experience in yield and revenue management, with a strong understanding of how pricing, availability and commercial performance work together to drive business results.

Most importantly, you’ll bring:

• Experience in yield and revenue management, with an understanding of revenue optimisation and pricing strategies.
• Confidence using Versa PMS and Duetto RMS to analyse performance, manage availability and support data-led decisions.
• Strong analytical skills, commercial awareness and the ability to turn data into actionable insight.
• Excellent organisational skills, with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong communication and interpersonal skills, enabling you to build effective relationships with colleagues across different teams and properties.
• A proactive, solutions-focused approach to…