Customer and Sales Coordinator

Customer Hire and Sales Coordinator - Northampton

Join to apply for the Customer Hire and Sales Coordinator - Northampton role at GAP Group Limited
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Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out efficiently and effectively. This fast‑paced role involves managing customer queries, liaising with GAP Group depots to meet customer requirements, identifying sales growth opportunities, handling invoice and credit queries, collating weekly KPI data, and producing performance reports.

• Significant experience in a customer service role, preferably within the Construction/Hire industry.
• Ability to work effectively in a fast‑paced environment while building strong relationships with internal and external stakeholders.
• Excellent administration skills with experience using MS Office and strong attention to detail.
• Driving licence preferred but not essential.

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. As a GAP employee, you'll enjoy benefits such as profit share, loyalty holidays, a staff social fund, and a learning & development program focused on internal promotion.

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• Option to buy up to 5 additional leave days
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (company‑funded social events)
• Cycle to Work Scheme
• Health & Wellness (well‑being hub, employee assistance helpline, annual flu jab, eye tests)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER