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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Telephony Customer Care Specialist - Business Banking

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: hackajob
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27500 GBP Yearly GBP 27500.00 YEAR
Job Description & How to Apply Below
hackajob is seeking a Specialist Customer Care Advisor for Barclays in Northampton. This role involves providing exceptional customer service to Business Banking customers through inbound and outbound communication. Candidates should have experience in customer service, especially in a telephony environment. Responsibilities include resolving complex customer inquiries, managing casework, and collaborating across teams to improve customer care processes. The salary for this position is £27,500 per annum, with a shift rotation from 8 am to 8 pm, Monday to Saturday.
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