Customer Service Advisor – Service Delivery & Growth
Job in
Northampton, Northamptonshire, NN1, England, UK
Listed on 2026-07-18
Listing for:
Ricoh UK
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Ricoh UK is seeking a dedicated customer service professional to manage service delivery for internal and external clients, including 3rd party coordination, ensuring timely call handling, updates, and SLA compliance.
You will maintain data integrity across Ricoh systems, support stock management, and communicate activity and escalations to the Service Delivery Manager and field teams, while promoting Ricoh initiatives to boost customer satisfaction.
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