Empathy-Driven Customer Care Advocate (Hybrid
Job in
Northampton, Northamptonshire, NN1, England, UK
Listed on 2026-08-18
Listing for:
Wickes
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
Wickes in Northampton is seeking a Customer Care Advocate to own customer inquiries and deliver an experience beyond the everyday. You’ll listen, advocate and turn challenging situations into positive experiences, building trust and loyalty.
Join our team to provide personalised solutions, collaborate across departments and help refine processes while maintaining clear, compassionate communication with customers. This role offers on-site work with future hybrid options.
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