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Senior Aftermarket Customer Support Lead

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Doosan Bio Materials
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 40000 GBP Yearly GBP 28000.00 40000.00 YEAR
Job Description & How to Apply Below

Doosan Bobcat EMEA (UK) is seeking a Senior Customer Service Representative for aftermarket support in Northampton. You will be the main contact for dealerships, handling inquiries, orders, quotes, disputes, and requests with a focus on timely, professional service.

Responsibilities include managing the full order cycle, resolving issues, and driving improvements in customer satisfaction. Collaboration with Sales, Supply Chain, and Logistics is essential to meet monthly targets and support

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Position Requirements
10+ Years work experience
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