Front of House Team Member; Bank

Front of House Team Member (Bank)
Northampton | Front of House | Bank Contract - Ad hoc £12.83 per hour

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member at our Northampton Gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. You will be able to work well under pressure and be able to multi task.

• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Provide exceptional and efficient customer service to everyone who visits our club
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to work various shift patterns across the week - 6am-2pm/2pm-10pm weekdays and be able to work occasional weekend shifts 7.30am-3.30pm/12noon to 8pm Saturday and Sunday.
• Previous experience in a busy customer facing role.
• Be able to work a variety of shifts mainly during the week and occasionally at the week end.
• Must be flexible to work variable hours a week up to 32 hours.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.