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Multichannel Customer Experience Advisor

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: West Northamptonshire Council
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 28000 GBP Yearly GBP 21000.00 28000.00 YEAR
Job Description & How to Apply Below

West Northamptonshire Council is seeking a Customer Service Advisor to be the first point of contact for residents, businesses and visitors, delivering excellent service across reception, One Stop Shop and our Contact Centre.

You will provide advice and support across a broad range of council services, using digital tools to gather information, promote self-service options and direct customers to the right service.

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