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Head of Customer & Retention

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: ivee
Full Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Job Description & How to Apply Below

ivee, a fast-scaling tech company in the United Kingdom, is seeking a Head of Customer Engagement and Retention to lead the strategy for improving customer journeys and retention metrics. The ideal candidate will have 6-10+ years of experience in customer engagement, a deep understanding of CRM platforms, and a strong commercial acumen.

Your role will significantly impact customer loyalty and revenue growth as you build scalable systems that enhance customer relationships. Join us to shape a best-in-class engagement engine!

This posting is for the Head of Customer Growth & Retention role at ivee, based in England, United Kingdom.

We invite applications for the Head of Customer Growth & Retention position located in England, United Kingdom.

The following role is for a Head of Customer Growth & Retention with ivee.

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