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Customer Advisor Administrator

Job in Crick, Northampton, Northamptonshire, NN1, England, UK
Listing for: Macildowie Recruitment and Retention
Full Time, Seasonal/Temporary position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 13 - 14 GBP Hourly GBP 13.00 14.00 HOUR
Job Description & How to Apply Below
Location: Crick

Customer Service & Administration Assistant

Location:

DE7 Pay Rate: £13.00–£14.00 per hour (depending on experience)

Contract:

Temporary – Initial 3-week assignment We are currently recruiting for a Customer Service & Administration Assistant to join a busy and growing business based in NG10 . This is an initial 3-week temporary assignment , with the possibility of an extension depending on business requirements. This role is ideal for someone with previous customer service and administration experience who enjoys working in a fast-paced environment and takes pride in delivering excellent customer support.

The Role Reporting to the Sales Director, you will provide high-quality customer service and administrative support, ensuring customer enquiries, orders, and deliveries are managed efficiently while supporting the smooth running of the sales function.

Key Responsibilities Respond to customer enquiries via phone and email. Build and maintain positive customer relationships. Process customer orders accurately from enquiry through to dispatch. Provide administrative support to the Sales Director. Maintain customer records Coordinate deliveries, collections, and freight arrangements. Assist with international shipment administration where required. Provide after-sales support and resolve customer queries. Carry out general administrative duties and provide support to the wider team as required.

About You To be successful in this role, you will have:
Previous experience in a customer service and administration position. Excellent communication and organisational skills. Good IT skills, including Microsoft Office, particularly Excel. Strong attention to detail and the ability to manage multiple tasks effectively. You will also be:
Customer-focused with a professional and positive approach. Organised, proactive, and reliable. A team player with a flexible attitude. Apply today by submitting your updated CV. If you would like to find out more about the role before applying, we'd be happy to discuss it with you.
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