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Service Coordinator

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Just Recruitment Group Ltd
Full Time position
Listed on 2026-10-01
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide. Operational hours Monday to Friday 8.00am - 6.00pm (Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm) 1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half.

Duties will include:
* Role will involve receiving calls from customers to report breakdowns
* Receiving and processing parts orders
* Update Key Account call reports as required
* Invoicing third party contractors when required for service/installation works
* Dispatch calls to Field Service Technicians
* Raise quotations and chase when outstanding
* Issuing of daily/weekly call reports to relevant customers
* Raise purchase orders as required For more information on this position, please contact Just Recruitment Group Ltd on telephone quoting job reference TB86 Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
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