Visitor Team Member

Visitor Welcome Team Member - Forestry England

Northampton | Part time, 2 days a week | Saturday and Sunday | Part time | Supporting the visitor centre and welcoming visitors to the forest.

Introduction

Acorn by Synergie is recruiting a Visitor Welcome Team Member for Forestry England in Northampton. This role is ideal for someone who enjoys working outdoors and helping visitors make the most of their time in the forest.

Key Duties

Welcome visitors and provide friendly, clear information about trails and activities.

Support the visitor hub with cash and card payments and promote memberships.

Keep facilities clean, safe and inviting, including basic manual maintenance tasks.

Learn and assist in first aid when required.

Follow best practice for health and safety, customer care and cash handling.

Undertake other reasonable tasks to support the visitor experience.

Requirements

Passion for providing great customer service.

Strong communication skills and a positive attitude.

Willingness to learn about health and safety in an outdoor environment.

Confidence using IT systems including Microsoft Office.

Experience using tills or admissions systems (desirable).

Cash handling experience (desirable).

GCSEs or equivalent in Maths and English.

What We Offer

Work in beautiful forest locations with varied daily activities.

Supportive and enthusiastic team environment.

Part time: two days a week including Saturday, Sunday

Access to Acorn by Synergie's worker rewards scheme.

Opportunity to learn about Forestry England's conservation and membership initiatives.

Interested?

Apply now to become a Visitor Welcome Team Member in Northampton