Head of Operations - Specialist Customer Support; Hybrid
Listed on 2026-10-26
-
Customer Service/HelpDesk
Client Relationship Management -
Business
Client Relationship Management
Nationwide is seeking an experienced Head of Operations for Specialist Customer Support Services, overseeing multiple UK sites. You will set the strategic direction, drive improvements in customer journeys, and ensure robust governance across the function.
You will lead end-to-end operational performance, capacity planning, budgets, risks, and regulatory obligations while fostering an inclusive, high-performance culture that emphasises fair customer outcomes.
The Head of Operations
- Specialist Customer Support (Hybrid) role at Nationwide Group is now open for applications in Northampton, England, United Kingdom.
We are seeking a motivated Head of Operations
- Specialist Customer Support (Hybrid) to join Nationwide Group in Northampton, England, United Kingdom.
Consider building your career as a Head of Operations
- Specialist Customer Support (Hybrid) at Nationwide Group.
The Head of Operations
- Specialist Customer Support (Hybrid) position in the Management & Operations field is open for applications.
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