Service Advisor

Silcom Recruitment are delighted to be recruiting onbehalf of an established motor trade group with an impressive site, based in Northampton. Our client is keen to add an experienced Service Advisor to their growing team on a full time basis, you will be responsible for the following:

• To meet & greet your customers, & clarify their Service, MOT and/or repair requirements.
• To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.
• To up-sell products & Service Plans, handle objections and record sales activity.
• To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.

• You will currently be working in a similar position within a main dealer, with ideally a minimum of 1-2 years' aftersales experience.
• Kerridge or Pinnacle system experience beneficial.
• Excellent communication skills.
• Team player with a flexible attitude; is willing to ensure customer satisfaction.
• You need to hold a full driving licence.

£24,000 Basic Salary (Experience Dependant). Uncapped OTE £31,000 + company benefits

Monday to Friday 08:00am - 18:00pm - Saturday morning (1 in 3 weekends) 08:00 - 13:00