Guest Experience & Resolution Lead; Evenings

Butlin's in Bognor Regis is seeking a Guest Resolutions Supervisor to lead the Welcome Team, manage arrivals, and handle escalated guest issues across the resort, day and evening.

You will coordinate accommodation tasks, maintain PRiME logging, and ensure swift, empathetic problem solving, working closely with Central Guest Services and other departments.

This permanent role requires strong communication, team leadership, and a commitment to high guest satisfaction.

We are looking to fill the Guest Experience & Resolution Lead (Evenings) position at Butlin's in United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Experience & Resolution Lead (Evenings) role in the description above.

We appreciate your interest in this position.

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