Police Liaison Unit Analyst

Purpose of the role

To support business areas with day‑to‑day processing, reviewing, reporting, trading, and issue resolution.

• Support various business areas with day‑to‑day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaborate with teams across the bank to align and integrate operational processes.
• Identify areas for improvement and provide recommendations in operational processes.
• Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency.
• Develop reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identify industry trends and developments to implement best practice in banking operations.
• Participate in projects and initiatives to improve operational efficiency and effectiveness.

• Perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Have in‑depth technical knowledge and experience in their assigned area of expertise.
• Develop technical expertise in work area and act as an advisor where appropriate.
• Take responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies/procedure appropriately.
• Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Deliver work in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub‑function integrates with function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
• Make evaluative judgements based on factual analysis.
• Resolve problems by identifying and selecting solutions.
• Guide and persuade team members and communicate complex/sensitive information.
• Act as contact point for stakeholders outside the immediate function.

• Experience reviewing and interpreting detailed legal documentation or requests from legal authorities or agencies, ensuring compliance and timely action.
• Clear and professional communication with external stakeholders in a controlled environment.
• Ability to coordinate, evaluate, and organise large volumes of detailed information with consistency and accuracy.
• Ability to work to deadlines and make timely, evidence‑based judgments to support operational requirements and effective issue resolution.
• Familiarity with Barclays tools such as Service Now and Full Serv is beneficial.
• Professional written and verbal communication skills, prioritising multiple tasks effectively.
• Building collaborative relationships with internal and external stakeholders.
• Skills in risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job‑specific technical skills.

This role will be based in Northampton.