Arrears Resolution Specialist – Customer Care
Job in
Northampton, Northamptonshire, NN1, England, UK
Listed on 2026-07-10
Listing for:
Billing Finance Limited
Full Time
position Listed on 2026-07-10
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Billing Finance Limited is seeking a customer-focused advisor to support customers daily, answering questions and understanding arrears to provide suitable solutions for financial health. The role emphasizes empathy, strong communication, and aiming for first-class outcomes within our collections team.
You will manage a daily queue, contact customers to discuss payments or plans, and may work with debt agencies, ensuring alignment with company policies and affordability.
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