Ops Analyst - BA

Join us as a Ops Analyst - BA3 at Barclays, in support of business areas with day‑to‑day processing, reviewing, reporting, trading and issue resolution.

To be successful in this role, you should have sound knowledge and skills in:

• Meeting the needs of stakeholders/customers through specialist advice and support
• Performing prescribed activities in a timely manner and to a high standard which will impact the role itself and surrounding roles
• Possibly taking responsibility for specific processes within a team

• Identification of areas for improvement and providing recommendations in operational processes
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
• Development of reports and presentations on operational performance and communication of findings to internal senior stakeholders

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital & technology, as well as job‑specific technical skills.

This role will be based out of Northampton.

To support business areas with day‑to‑day processing, reviewing, reporting, trading and issue resolution.

• Support various business areas with day‑to‑day initiatives including processing, reviewing, reporting, trading, and issue resolution
• Collaboration with teams across the bank to align and integrate operational processes
• Identification of areas for improvement and providing recommendations in operational processes
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
• Development of reports and presentations on operational performance and communication of findings to internal senior stakeholders
• Identification of industry trends and developments to implement best practice in banking operations
• Participation in projects and initiatives to improve operational efficiency and effectiveness

• Meet the needs of stakeholders/customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles
• Possibly take responsibility for specific processes within a team
• Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
• Demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to consistently excellent standards (Listen, Energise, Align, Develop)
• For an individual contributor, manage own workload, take responsibility for the implementation of systems and processes within own work area, and participate in projects broader than the direct team
• Execute work requirements as identified in processes and procedures, collaborating with and impacting the work of closely related teams
• Check work of colleagues within the team to meet internal and stakeholder requirements
• Provide specialist advice and support pertaining to own work area
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to; deliver work in line with relevant rules, regulations and codes of conduct
• Maintain and continually build an understanding of how all teams in the area contribute to the objectives of the broader sub‑function, delivering impact through collaboration
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise
• Make judgements based on practice and previous experience
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day‑to‑day administrative requirements
• Build relationships with stakeholders/customers to identify and address their needs

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.