Referrer Relationship Lead

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work® for the second year running. This is a global benchmark that recognises employers who provide an outstanding employee experience.

Reporting to the Operations Director, the Referrer Relationship Lead is responsible for developing great relationships with all optical partners, and driving ophthalmology referrals into the service. This is a blended role, and it is expected that 3-4 days per week will be field-based travelling throughout Northamptonshire, South Leicestershire and Milton Keynes areas, with the remaining time spent within the service, planning, analysing data, building effective referrer engagement plans and tracking overall referrer performance.

You will be promoting Newmedica Northampton’s services, patient choice, as well as be an ambassador for our behaviours and vision within the community.

We are looking for someone who is passionate about providing excellent services to a diverse group of colleagues working across our network of referrers, delivering first class care and improving the lives of our patients.

• Full UK driving license
• Healthcare experience, Ophthalmology services desirable
• An understanding of NHS policy and referral routes
• Influencing and negotiation skills
• Personable approach to face to face engagement
  
  Ability to motivate, challenge and engage individuals and teams
• Strong verbal and written communicator, who is able to build strong trusting relationships internally and externally
• Strong organisational skills
• Self-starter who is comfortable working in a fast moving, results orientated organisation independently
• Can analyse data identifying areas of strength and opportunity
• Able to effectively prioritise and execute things in a timely way and to deadlines
• Computer literate (including Word, PowerPoint, Excel)
• Presenting to small and larger groups
• Facilitating meetings
• Action planning
• Organisation and planning events

• 30-40 hours per week.
• Flexible working considered.
• A salary of £32,000 FTE.
• £3250 car allowance.
• 200 Hours annual leave plus bank holidays.
• An additional day annual leave for your birthday.
• Death in Service scheme.
• A company pension scheme.
• Funded Blue Light Card.
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright, spacious and modern working environment, built to the highest standards

If you would like an informal chat about the opportunity or to request a job description, please contact

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this, in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language or social origin.