Clinic Coordinator

We are looking for x 3 WTE Clinic Coordinator to join our excellent Gynaecology Coordinators team on a 12 month fixed term contract. We are seeking a highly organized and compassionate individual to coordinate one clinics for one of established consultants .

The ideal candidate(s) will be someone with a keen eye for detail, excellent communication skills and who is committed to providing a first-class service for patients in a fast-paced environment.

The successful candidate will be a conscientious and enthusiastic team player with excellent organizational and communication skills. A good understanding of current NHS referral to treatment targets would be advantageous. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You must be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.

You will have an understanding of outpatient appointment booking, managing referrals and clinic booking. You will also be able to prioritize your workload and that of the team with constantly changing demands, meet agreed deadlines and use your own initiative. This includes ensuring referrals are dealt with in a timely manner and dealing with enquiries from patients and clinicians both in person, email and on the phone.

Knowledge and experience of RTT pathways & referrals would be advantageous.

You will be responsible for the day to day supervision of the Gynaecology appointments. Good team working is essential for the effective delivery of the service. The successful candidate must be hard working and have a flexible approach to the post.

We look forward to welcoming a new member into the Gynaecology Team.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds.

This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Process outpatient referral letters to the Directorate within 24 hours of receipt of the referral, accurately recording details as required on Trust computerised systems.

Responsible for supporting the 2WW with finding additional slots for the Gynaecology department

Responsible for General Gynae Advice & Guidance

Responsible for printing Choose and Book referrals and monitoring and actioning the ASI list

Check and action ERS daily

Ensure all information entered on CAMIS is accurate and up to date confirming patient details at every point of contact.

Amalgamate duplicate hospital numbers in accordance with the duplication guidelines.

Use the National tracing Service to check/find NHS numbers and check other patient information in order to ensure accurate data collection.

Ensure accurate and up to date outpatient waiting list management and adherence to agreed national waiting time targets

Coordinate referrals to consultants for grading

Responsible for new and rescheduled new and follow up outpatient appointment processes ensuring that the requirements of the patient as well as the clinician are met, receiving…