Complex Discharge Matron

Are you an experienced senior nurse with a passion for improving patient flow, championing safe discharge, and leading multidisciplinary teams? We are seeking a dynamic, innovative, and highly visible Complex Discharge Matron to join us at Northampton General Hospital, providing strategic leadership to one of the most essential services supporting patient experience and operational efficiency.

As the Complex Discharge Matron, you will hold professional and managerial accountability for the leadership, coordination, and delivery of our Complex Discharge Service. You will play a pivotal role in ensuring patients with complex needs experience safe, timely, and person‑centred discharge pathways from admission to discharge.

You will provide strong, compassionate leadership to the discharge team, acting as an authoritative, approachable, and visible clinical leader across the organisation. This is an exciting opportunity to shape practice, drive improvement, and work collaboratively with internal and external partners to ensure the very best outcomes for our patients.

• Leading and managing the complex discharge service, ensuring the delivery of high-quality, safe, responsive care.
• Holding accountability for quality, safety, and clinical governance within the service.
• Fostering a culture of professionalism, compassionate care, and continuous improvement.
• Supporting workforce development, retention, and the building of a skilled, future‑ready team.
• Working collaboratively with external partners to promote integrated care and efficient patient flow.
• Acting as a highly visible clinical leader for patients, carers, and staff.
• Leading the implementation of effective governance processes and driving continuous service improvement.
• Overseeing and delivering Trust‑wide training and education in complex discharge.
• Supporting wards, patients, and families to enable timely, solution‑focused discharge planning from admission.
• Leading the MDT Decision‑Making Cell/Hub to ensure effective allocation and escalation processes.
• Producing, interpreting, and reporting complex performance data to inform service improvements.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

• Passionate about improving patient flow and discharge processes
• A strong communicator and relation shipbuilder
• Skilled in leading multidisciplinary teams and influencing at all levels
• Able to analyse complex information and drive evidence‑based change
• Committed to patient‑centred care, staff development, and high clinical standards
• Confident working across organisational boundaries with system partners

This is a high‑impact leadership role offering the opportunity to make a real difference to patient care, staff experience, and operational performance. You will join a supportive…