Registered CQC Manager - GP Surgery

Job summary

The Elms Surgery are seeking an experienced, motivated, and
highly organised Registered CQC Manager to join our friendly and
forward-thinking GP surgery. This is an exciting opportunity to play a key
leadership role in ensuring our practice delivers safe, effective, caring,
responsive, and well-led services while maintaining full compliance with Care Quality
Commission (CQC) standards.

Main duties of the jobAs our Registered CQC Manager, you will be the nominated Registered Manager with the CQC and will lead on quality assurance, governance, patient safety, regulatory compliance, and continuous improvement across the practice.

You will work closely with the Partners, Admin Manager, Operations Lead, and clinical and administrative teams to ensure the practice consistently meets and exceeds regulatory standards.

Your responsibilities will include:

Acting as the Registered Manager with the Care Quality Commission (CQC).Leading the practice's CQC compliance programme and maintaining inspection readiness.

Developing and embedding robust governance and quality assurance systems.

Managing risk management, and quality improvement initiatives.

Leading investigations into incidents, significant events, and safeguarding concerns.

Maintaining the practice risk register and ensuring compliance with health and safety legislation.

Coordinating audits and ensuring improvements are implemented.

Reviewing and updating practice policies and procedures.

Monitoring mandatory regulatory compliance.

Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.

About us We are an EMIS-based practice serving approximately 9,000 registered patients in Central Watford, with excellent transport links via the Underground, rail, and major motorways.

Our practice is supported by an experienced and dedicated management team, alongside a skilled administrative and reception team committed to delivering high-quality patient care.

The multidisciplinary clinical team includes 3 GPs, 4 Physician Associates, a Clinical Pharmacist, a Nursing Team, a Care Coordinator, and a Social Prescriber. Regular clinical and administrative meetings foster effective communication, collaboration, and continuous service improvement across all staff groups.

Details Date posted
29 June 2026

Pay scheme

Other Salary
Depending on experience

Contract Permanent Working  pattern

Full-time,

Part-time,

Flexible working

Reference numberA
3042-Jun
26-RegCQCManJob locations
38 The Avenue Watford Hertfordshire WD
17 4NT
United Kingdom Job description

Job responsibilities

Your responsibilities will include:

Acting as the Registered Manager with the Care Quality Commission (CQC).Leading the practice's CQC compliance programme and maintaining inspection readiness.

Developing and embedding robust governance and quality assurance systems.

Managing risk management, and quality improvement initiatives.

Leading investigations into incidents, significant events, and safeguarding concerns.

Maintaining the practice risk register and ensuring compliance with health and safety legislation.

Coordinating audits and ensuring improvements are implemented.

Reviewing and updating practice policies and procedures.

Monitoring mandatory staff training regulatory compliance.

Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.
Job description
Job responsibilities

Your responsibilities will include:

Acting as the Registered Manager with the Care Quality Commission (CQC).Leading the practice's CQC compliance programme and maintaining inspection readiness.

Developing and embedding robust governance and quality assurance systems.

Managing risk management, and quality improvement initiatives.

Leading investigations into incidents, significant events, and safeguarding concerns.

Maintaining the practice risk register and ensuring compliance with health and safety legislation.

Coordinating audits and ensuring improvements are implemented.

Reviewing and updating practice policies and procedures.

Monitoring mandatory staff training regulatory compliance.

Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.

Person Specification

Qualifications

Essential Qualified to NVQ level 2 in Health and Social Care Desirable Masters  degree holder in Business Administration (MBA) or Public Health (MPH) or related field

Experience

Essential
- Previous experience managing CQC compliance and inspections
- Excellent knowledge of the CQC Fundamental Standards and NHSPrimary Care regulations.

- Excellent IT skills and experience using Microsoft Office and GP clinical systems.

Desirable Experience working within a GP practice or Primary Care setting
Person Specification

Qualifications

Essential Qualified to NVQ level 2 in Health and Social Care Desirable Masters  degree holder in Business Administration (MBA) or Public Health (MPH) or related field

Experience

Essential
- Previous experience managing CQC compliance and inspections
-…