Physiotherapist & Pilates Instructor

Overview

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X-Club is the premium brand for Pilates & Wellness studios across London. The X-Club method incorporates the core Joseph Pilates’ Reformer-based Contrology, with group classes and combination of state-of-the-art equipment. X-Club delivers highly effective, life-changing training with unique membership options incorporating Movement, Mind, Nutrition & Therapies.

X-Club are looking for a Physiotherapist & Pilates Instructor to build a new client base in a new flagship site, and develop Physiotherapy as a key driver in the X-Club Brand.

• Share our core values (Intuition | Devotion | Excellence)
• The ability work effectively in a team
• Accountable for the performance of Physiotherapy
• The ability to influence
• The ability to refine and develop a customer journey
• Excellent marketing skills (content writing / research and development / social media)
• Excellent Physiotherapy Industry Knowledge
• Operational & management skills
• A Passion for Pilates, movement, development & hands on therapies
• Supporting the development and execution of X-Club Academy
• The ability to lead a team

As a Physiotherapist & Pilates Instructor for X-Club, you’ll be responsible for delivering an outstanding experience in our studios for clients by using your clinical and Pilates skills and leading the Physiotherapy Team. We aim to make X-Club the stand-out part of the day and the most impactful to wellbeing. You’ll have extensive knowledge on all of the X-Club products and will be able to guide clients on fulfilling the 4 key elements of their wellbeing, whilst leading by example.

You’ll manage the operations of the Physiotherapy in studios, with a responsibility for growth.

• Accountable for the overall Physiotherapy Performance
• Working closely with the clients and team to develop tailored treatment plans including exercise and physical activity advice, and reviewing these at regular intervals.
• Create an exceptional customer journey and work to the goal of making X-Club Physiotherapy world class.
• Work with wider team to develop clinical policies and procedures and review treatment efficacy at regular intervals.
• Teaching Pilates, group & 1:1 and delivering member’s masterclasses ( & emergency cover).
• Develop the insurance referral system.
• Accountable for the Targets and KPIs of Physiotherapy.
• The ability to support the Studio Coordination team wherever required.
• Liaising with local GP practises, social workers, mental health services and community healthcare clinics in the London area.
• Support in the development of Wellness Days and Retreats.
• Involvement in local marketing and community partnerships.
• Marketing contributions (initiatives for Print / Web / Social Media / Blogs / Linked in etc.).
• Software account management.
• Work with Marketing campaigns and email automation – specific to Physio clients.
• On demand recording contributions.
• Physio orders & the development of equipment related to Physiotherapy.
• Receiving and analysing client feedback.
• Keeping up to date on the latest Physiotherapy techniques & technology.
• Working with all the other Wellness professionals to provide holistic care for clients.
• Supervising and supporting other team members including physiotherapy assistants, instructors, trainers and studio coordinators through masterclasses, training programmes.
• Managing Aspects of Health & Safety.