CAT Villages and Special Activations Manager

CAT Villages and Special Activations Manager

The CAT Villages and Special Activations Manager will be responsible for the planning, mobilisation, operational delivery, and demobilisation of bespoke catering concepts for BEYOND projects as part of UEFA EURO 2028™.

The role will oversee the specific requirements for off-site catering, while supporting additional activation concepts including Michelin chefs, British culinary talent, bespoke concepts and pop-ups.

Key responsibilities will include concept alignment across menu review, development and feedback, Menu by Match, and beverage menu development, as well as managing catering service providers and ensuring successful delivery throughout the project lifecycle.

During the Operational Phase, the role will operate at venue level, potentially taking a lead role within the venue operations team and ensuring catering operations are delivered as planned.

Job Title

Job Title CAT Villages and Special Activations Manager

Reports To

Reports To Catering Concept, Design & Development Manager

Direct Reports

Direct Reports N/A

External Relationships

Internal Relationships

Internal Relationships Inventory & Fulfilment team, Ticketing team, Guest Services team, Sales/Revenue team, Customer Services, IT team, Technical & Operations team, Human Resource Management.

Location

Location UK. Applicants must be based in the UK and have the right to work in the UK.

Key Accountabilities

• Support the development and implementation of catering strategy, service levels, specifications, and operational plans for UEFA EURO 2028™.
• Oversee the specific requirements for off-site catering, including the planning and delivery of bespoke catering concepts and experiences.
• Support the development of additional culinary concepts and activations, including Michelin chefs, British culinary talent, bespoke concepts and pop-ups.
• Provide input into procurement, tender, appointment, and contracting processes for Catering Service Providers and key suppliers.
• Manage allocated Catering Service Provider contracts, ensuring contractual, commercial, budget, and operational requirements are met.
• Maintain oversight of key project timelines, milestones, deliverables, and risks from mobilisation through to completion.
• Support concept alignment across menu review, development and feedback, Menu by Match, and beverage menu development.
• Work closely with Catering Production, Procurement, Operations, and other relevant teams to ensure seamless integration of catering requirements.
• Build and maintain effective relationships with Catering Service Providers, event stakeholders, clients, partners, and internal departments.

Operations – Planning and Implementation

• Ensure catering services and concepts are delivered to the agreed standards and specifications, consistent with a world-class major sporting event.
• Ensure Catering Service Providers have the required information, access, infrastructure, equipment, and operational support to fulfil their obligations.
• Oversee Catering Service Provider and Operations Teams to ensure delivery against agreed scope, KPIs, service levels, and operational plans.
• Support the development and implementation of operational procedures, run sheets, policies, and standards across applicable catering operations.
• Coordinate mobilisation, bump-in, operational delivery, handover, hand-back, and demobilisation of catering operations and relevant contractor groups.
• Work with relevant teams on catering space planning, infrastructure, utilities, equipment, and operational readiness for off-site locations.
• Support Health & Safety, Food Safety, hygiene, allergen management, risk assessments, and regulatory compliance.
• Participate in the development and delivery of venue operations training and support the…