Head of HR Operations

Reporting to the Director of Human Resources, and as a member of the HR Senior Leadership Team, this role is strategically responsible for leading a first‑class pay, reward and HR operations service across the University of Northampton. The post holder and their team will heavily influence, at a strategic level, the University’s senior leaders on reward and recognition thinking, showing how reward and recognition schemes and vehicles can have a demonstratively positive impact on employee morale.

This key leadership role is also responsible for providing exemplary administrative and first‑line HR operations services such as payroll, pensions and reward processing, HR handbook / contract of employment enquiry management, job‑changer and job‑leaver process management, as well as people development administration management. With experience in critical data analysis, the Head of Pay, Reward & HR Operations will provide meaningful people data for the HR Business Partnering, HR Policy & Wellbeing teams, and all UON leaders, turning data into useful dashboards and meaningful management information.

They will be an experienced and competent leader, able to inspire and give confidence to a team with stressful roles, creating an environment where their people are supported but driven to embody service excellence and behave in a way that embraces the University’s values and behaviours. As a senior HR practitioner, they will be tuned into current and evolving HR practice at large.

Director

Full-time

Human Resources

Human Resources Services