People Services Specialist

Start Your Next HR Career Chapter with GXO

Are you passionate about delivering an exceptional employee experience and ready to take the next step in your HR career? Whether you're an experienced HR Administrator looking to broaden your expertise or an aspiring HR Advisor eager for greater responsibility, this could be the perfect opportunity for you.

At GXO
, we're looking for a People Services Specialist to join our central People Services team based at our Northampton Head Office
. Working in a hybrid environment
, you'll enjoy the flexibility of splitting your time between home and the office while supporting colleagues through every stage of the employee journey.

In this varied and rewarding role, you'll play a key part in delivering a first-class People Services experience, managing activities across the full employee lifecycle including onboarding, position management, employee changes, case management and leaver processes. Working closely with Senior Specialists and stakeholders across the business, you'll provide expert guidance, resolve queries and help ensure our people processes are efficient, compliant and employee-focused.

If you thrive in a fast-paced environment, enjoy building relationships and are passionate about providing outstanding HR support, we'd love to hear from you.

• salary of up to £26,000 per annum.
• 25 days annual leave (plus bank holidays).
• company sponsored pension scheme.
• 24/7 online GP service.
• life assurance.
• fully comprehensive employee assistance programme.
• access to our My Benefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

• Manage HR service tickets efficiently, ensuring requests are processed accurately, tracked effectively and resolved within agreed timescales.
• Maintain and validate employee, position and organisational data across HR systems, ensuring accuracy, compliance and data integrity.
• Create, amend and manage positions within Oracle, Success Factors and associated databases, including data cleansing and integrity reviews.
• Produce compliance audits, reporting and governance documentation, supporting continuous improvement and adherence to data management standards.
• Partner with HR teams, People Services colleagues and project stakeholders to deliver accurate, compliant and efficient HR administration and position management processes.

• Experience with in a shared services environment, ideally supporting a large, complex organisation.
• Strong knowledge of employment law, GDPR, HR systems (preferably Success Factors and Service Now), with a commitment to accuracy, confidentiality and compliance.
• Excellent communication, customer service and stakeholder management skills, with the ability to build relationships and deliver effective solutions.
• Proven ability to prioritise workloads, make sound decisions, solve problems and work effectively in a fast-paced environment with changing priorities.
• CIPD qualified (ideally degree educated) with a proactive, collaborative and resilient approach, demonstrating accountability, initiative and a passion for continuous improvement.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer.

We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for…