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Technical Support HelpDesk/Support

Senior 2nd-Line Service Desk Engineer

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Situations Vacant Ltd
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Northampton is seeking a 2nd Line Service Desk Analyst to provide operational support across IT services. The role involves balancing customer expectations, delivering technical solutions, and adhering to service level agreements. Candidates must hold a Microsoft Certified Solutions Associate (MCSA) qualification and demonstrate a strong technical background. Flexibility for out-of-hours maintenance is essential. A competitive salary of £28,000 per annum is offered.
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Position Requirements
10+ Years work experience
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