IT Operations Manager

☕ IT Operations Manager - Northampton - £50k to £60k + Benefits - On-site Only ☕

If your happy place is a humming server room, a well-tuned network, and a team that runs smoother than your morning brew, this one's for you.

I'm working with a long-established (200-years-and-counting) UK law firm that's still got that fresh, forward-thinking spark. They're looking for an IT Operations Manager to lead their tech operations from the front. This is a permanent, full-time, on-site role in Northampton
, Monday to Friday, 9 to 5.

You'll be managing a team of around seven brilliant IT professionals, keeping systems secure, reliable, and ready for anything. If you're someone who can balance hands-on technical expertise with leadership, planning, and a knack for problem-solving, you'll fit right in.

What you'll be doing (with a strong cuppa nearby):

• Leading the IT Operations team to deliver top-notch service across systems, networks, and infrastructure.
• Managing both on-prem and cloud environments, including Microsoft 365, Exchange, SharePoint, and Azure.
• Overseeing backups, business continuity, and cyber security (including Cyber Essentials Plus renewal).
• Working closely with the IT Director, Innovation, and Digital Adoption teams to bring AI and automation into the mix.
• Owning internal and external audits like ISO
  27001 and ISO
  22301.
• Managing vendors, software licenses, budgets, and the occasional curveball with calm and clarity.
• Getting hands-on when needed and making sure your team stays skilled, supported, and ahead of the tech curve.

What you'll bring:

• Proven experience managing IT operations or infrastructure teams, ideally in a professional services setting.
• Deep technical knowledge across Microsoft 365, Windows Server, Active Directory, Power Shell, and cloud platforms.
• Strong understanding of project management, service delivery, and what "great IT" really looks like.
• Excellent communication, leadership, and mentoring skills with a cool, methodical approach under pressure.

Why you'll love it:

This firm genuinely invests in its people. They’ve been Investors in People accredited since 1996, ranked as one of the Best Large Law Firms to Work For, and foster a culture of trust, growth, and teamwork. Benefits include private medical cover, profit share, a paid charity day each year, wellness events, and proper recognition for your hard work.

☕ Ready to take the reins?

If your idea of a good day includes strong systems, strong leadership, and maybe a strong Yorkshire Tea while you plan the next upgrade, let’s chat. Drop me a message or CV and let's get you in front of a firm that actually values what you do.

Because keeping the lights on is one thing. Leading the charge to make them shine? That's where you come in.