Technical Delivery Manager

Join us as a Technical Delivery Manager, to oversee and drive technology change programs that deliver critical business outcomes. You’ll work closely with cross-functional teams to ensure seamless delivery of technology solutions, governance, and transformation efforts that support our strategic goals.

This role involves coordinating large-scale technology change processes, ensuring robust governance, and fostering collaboration across stakeholders. You’ll play a key role in translating business requirements into actionable technical deliverables, while maintaining high standards of risk oversight and compliance.

To be successful as a Technical Delivery Manager, you should have experience with:

• Extensive experience in interpreting business requirements and creating technical user stories and process maps.
• Excellent stakeholder engagement, interpersonal and communication skills, with a forward‑thinking mindset and sense of accountability.
• Experience in overseeing technology change governance: release governance, RAIDs, financial, status reporting.

Some other highly valued skills may include:

• Demonstrated ability in sound judgment and problem‑solving, especially in high‑pressure scenarios.
• In‑depth knowledge of the banking domain with a solid understanding of underpinning technical applications and system integrations.
• Previous experience in Agile ways of working with cross‑functional teams including technology, business and third‑party vendors.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills.

This role will be based in Northampton.

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap.

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross‑functional methodologies or practices to meet…