Project Manager, IT Project Manager

Join us as a Project Manager, where our vision is clear to deliver a multi-faceted and strategic transformation programme for both customers and colleagues. You’ll leverage both traditional and Agile methodologies to support end-to-end activities across Pricing to Billing Automation, shaping delivery plans, managing risks and dependencies, and driving execution across business, technology, and operational teams to deliver successful outcomes at scale.

To be successful as a Project Manager, you should have experience with:

• Structured Planning and Sequencing: Builds outcome led plans using both Agile methodology and traditional approaches, validating scope, resources, and assumptions early while effectively managing dependencies and the critical path.

• Rigorous RAIDs Management: Takes clear have responsibility for of risks, assumptions, issues, and dependencies, with defined accountability, structured escalation, and a ample focus on removing blockers to maintain progress.

• Outcome Focused Problem Solving: Actively resolves issues using structured thinking, responding quickly to risks maintaining delivery momentum.

Some other highly valued skills may include:

• Agile Delivery
  
  Experience:
  
  Ample experience delivering through Agile methodology, working within iterative, sprint-based environments across cross-functional teams while effectively balancing pace with governance and control requirements.

• GTB Domain Knowledge (Payments, FX, Liquidity): Good understanding of key Global Transaction Banking (GTB) products and processes, with awareness of stakeholder impacts across pricing, transaction processing, and billing flows.

• Corporate Change Framework and Governance: Familiar with structured change frameworks, governance forums, and control requirements, ensuring compliance while maintaining delivery momentum.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in either our Northampton or London office.

To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures.

• Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership…