Head of Infrastructure

Elite Talent Resourcing have been engaged by a leading provider in the Plumbing industry to source a Head of Infrastructure for their office based in Northampton on a permanent basis.

As the Head of Infrastructure you will be responsible for providing leadership, ownership and accountability for the provision of cost effective and robust technical infrastructure services, including hosting and network provision.

• Accountable for the provision of cost effective, scalable and fit‑for‑purpose network & server infrastructure and related support services
• Accountable for ensuring smooth delivery performance of third‑party services to agreed service levels and costs
• Build and maintain relationships with colleagues and partners
• Accountable for managing agreed projects and deployments of technology as required
• Management of third‑party delivery teams
• Develop, maintain and communicate a clear technical strategy and architecture for the client environment
• Responsible for all network and infrastructure incidents (including major) ensuring timely resolution
• Accountable for operation of both data centres ensuring they are fit for purpose

• IT related qualifications in ITIL or other service discipline
• Recognised agile methodology such as SaFE or Scrum
• IT Service Delivery experience within an IT environment
• Experience of trend monitoring and problem solving
• Solid background in a previous hosting or network support role in a Senior capacity
• Proven experience of managing third parties
• Excellent people skills who can effectively listen and communicate at all levels

We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.