IT Manager

Role Overview

Lead the IT function across infrastructure, applications, security, vendors, and strategy. This is a hands-on leadership role in a small, multi-skilled team — ideal for someone who can balance technical depth with people management and operational delivery.

Key Responsibilities

* Lead and develop a team of six across infrastructure, applications, integration, and reporting.

* Oversee servers, networking, cloud services, end-user devices, backups, monitoring, and incident management.

* Maintain documentation, manage risk, and ensure systems are secure and recoverable.

* Own application development, maintenance, and integration, working closely with internal stakeholders.

* Lead information security, policies, controls, and compliance (including UK GDPR and Cyber Essentials).

* Manage vendors, contracts, licences, SLAs, and renewals.

* Build and deliver an IT roadmap aligned to business goals.

* Manage the IT budget and contribute to business continuity and disaster recovery planning.

Essential Experience

* Proven leadership of an IT team or function.

* Strong hands-on technical background across infrastructure, networking, and business applications.

* Vendor and contract management experience.

* Solid understanding of information security and UK GDPR.

* Clear communicator able to translate technical topics for non-technical audiences.

* Track record of delivering IT projects on time and within budget.

* Strong organisational and documentation skills.

Desirable Experience

* Azure, AWS, or GCP.

* ITIL or similar frameworks.

* Experience in operations-led or professional services environments.

* Relevant certifications (CISSP, ITIL, Microsoft, AWS).

* Cyber Essentials / CE+ experience