Solutions Analyst

Are you an analytical problem-solver with experience supporting complex automated warehouse systems?

Do you enjoy turning operational data into meaningful insights and helping customers maximise the performance of their automation solutions?

As a Solutions Analyst, you will provide expert support for a state-of-the-art automated warehouse operation, using system analysis and continuous improvement techniques to enhance performance, productivity, and operational efficiency.

Why join us as a Solutions Analyst?

• Career development opportunities
• Become a member of an Employee-owned Trust
• Cycle to Work scheme
• Option to buy additional leave
• Option to join Private Medical Insurance

What you will be doing as a Solutions Analyst?

• Optimising automation system performance for the customer
• Providing real-time analysis and tuning of automated systems
• Monitoring KPIs and producing operational performance reports
• Supporting continuous improvement initiatives
• Advising on pick face and order planning
• Managing software issues through to resolution
• Coordinating third-party suppliers and support teams
• Supporting root cause analysis and system improvements
• Acting as the interface between the customer and Logistex technical teams

What do we need from you?

• HNC or equivalent in a software or IT-related discipline
• Experience with networking and server hardware
• Coding knowledge in C++, Java or similar languages
• Data analysis and reporting experience
• Knowledge of Jira and ITIL principles
• Excellent problem-solving and communication skills
• Customer-facing experience
• Ability to work independently and within a team

Do not delay! Make your application today!